Refund policy

General Return Conditions:

If for any reason you are not completely satisfied with a product purchased from Hbmidaho.shop, you may return it within the applicable time frame. Your account will be credited when returned merchandise is received back into inventory.
Note: Online Orders (with the exception of Buy Online Pickup In Store orders) are not eligible to be returned to an Hbmidaho.shop physical store location.
The Hassle-Free Returns form cannot be used to return fully regulated hazardous products. Hbmidaho.shop cannot accept the return of an item that has been partially used. Fully regulated hazardous products must be complete and in the original packaging to be returned.
Subject to manufacturers' return policies and restrictions, Hbmidaho.shop will accept returns of stocked products in saleable condition, within the applicable return period, after receipt by you.

Product Categories and Return Periods:

Office Supplies:

Software:

Boxed and unopened software may be returned within 30 calendar days of purchase. Electronic Download software is not returnable or refundable for any reason.

Technology, Business Machines, and Small Appliances:

Technology products (such as computers, laptops, digital cameras, printers, and tablets) may be returned within 14 days of the date of receipt.
Small appliances (such as coffee makers, microwaves, refrigerators, air conditioners, and fans) may be returned within 14 days of the date of receipt.

AppleCare+:

Customers who purchased an AppleCare+ Protection Plan at Hbmidaho.shop may return to Hbmidaho.shop to cancel AppleCare within 30 days to receive a full refund. Hbmidaho.shop cannot cancel AppleCare+ for customers who purchased the AppleCare elsewhere. All requests to cancel AppleCare+ beyond 30 days must be directed to Apple to receive a pro-rated refund.

Furniture:

Furniture may be returned within 14 days of the date of receipt. Furniture to be returned must be disassembled and safe for shipping. Custom-ordered and custom-assembled furniture is only returnable if it's defective when you receive it.

Ink and Toner Cartridges:

Unopened and unexpired ink or toner cartridges may be returned within 30 days. Opened or expired ink or toner cartridges cannot be returned or exchanged.

Perishables:

Unopened, unexpired, and undamaged perishables that Hbmidaho.shop currently sells may be returned at any time.

Special Order Products:

Not returnable, except damaged or defective special order products may be returned within 30 calendar days of receiving the non-stock product.

Customized Products:

Customized products (i.e., business cards, letterhead, promotional products, stamps, etc.) are not returnable unless damaged or defective (may be returned within 30 days of receiving the product).

Cloud/Subscription Plan Policies:

Please refer to specific policies for Microsoft, Docusign, Dropbox, and Adobe VIP subscription licenses regarding cancellations and refunds.

Additional Furniture Terms:

Return requests will be accepted within 14 days of delivery under specified conditions detailed in the Furniture Return Policy.

Enhanced Furniture Services:

Enhanced furniture services are available at an additional charge and will render the assembled furniture ineligible for return under certain conditions.

Pricing and Installation Delays:

Additional charges may apply for freight, taxes, storage, insurance, or enhanced furniture services.
In the event of installation delays, storage charges may apply. Customer shall pay all transfer and storage charges incurred.

Delivery Signature and Shipping:

The signature of the customer or customer's agent obtained at the time of delivery indicates acceptance of furniture in good condition. All exceptions must be noted upon delivery.
Shipment and delivery will be made by the designated carrier and in the manner deemed best by Hbmidaho.shop. Hbmidaho.shop shall not be responsible for delays beyond its control.

Thank you for choosing Hbmidaho.shop. Should you have any questions or require further assistance, please do not hesitate to contact us.